Cancellation and Refund Policy

Cancellation and No-Show Policy

If you must cancel, we will be pleased to change your flight time or rebook your reservation with a minimum of 48 hours’ notice (for parties of 12 or less). For changes to bookings for groups larger than 12 individuals, as well as for corporate and school groups, we require a minimum of seven (7) days’ notice.

If you fail to notify us accordingly, we will automatically charge you a fee of $10 per person to rebook your flight time.


Refund Policy

iFLY Toronto does not offer refunds for any reason.


If we need to cancel your flight

iFLY Toronto reserves the right to cancel your flight without notice. Rest assured that this would only happen in case of unplanned maintenance, malfunction or any event beyond our control. In case of such an unforeseen event, we will reschedule your fight at our earliest mutual convenience.

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